Know How Wallet Data Is Used
We collect details needed to create and protect your account, including your contact details, phone verification result, login events, device signals, support messages, and records connected with DANA, OVO, GoPay, QRIS, bank transfer, or virtual account activity. We use these records to confirm account ownership, match
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a payment status, investigate an unclear receipt, prevent unauthorised access, and meet requests made through the account area. We do not treat a wallet name as permission to use unrelated account details. Cookies may keep your selected session and help us understand technical errors, while security
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logs help us trace unusual sign-ins. We retain records only for the operational, legal, or dispute purpose that requires them, then remove or restrict them under our retention process. Where local law permits, you can ask us to access, correct, or delete eligible data. Some account
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access and data requests depend on local law and identity checks.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.